Shipping policy

SHIPPING

Orders are processed within three business days. Processing time may be longer during holidays and peak shopping seasons. Estimated delivery date will be provided at checkout based on where you live. You will be notified by email when your order is shipped and provided a tracking number.

Address

Please verify your address before placing the order. KEMMY FASHY bears no responsibility for order(s) delivered to a wrong address due to information provided by customer.

International Orders (Excluding the USA)

Customers are responsible for paying for custom duties, import fees or taxes if required by your country. These amounts are not included in the price shown at checkout

Missing Package

If tracking information indicates that the carrier delivered the package but you did not receive it, please reach out directly to the carrier first. Contact us if the issue is not resolved by the carrier and we will do our best to help locate the package.